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First, log in to your account. On your account homepage you will see your order history associated to your account. Select “manage subscriptions” and please note there are two “manage subscription” buttons (before or after June 19, 2019). After making the appropriate selection here, you will be redirected to your subscription page where you will be able to edit or cancel your subscription.
If you select “edit” on the subscription you will be able to:
There are also a variety of options in the top left of your “subscription orders” page.
The delivery frequency for Subscribe & Save is as follows:
You can choose the frequency that works best for you or pause or cancel at any time.
Mostly all items on nutraonenutrition.com qualify for Subscribe & Save. Items such as apparel do not qualify.
You can cancel a single subscription or all of them. Please note you will be able to re-activate your subscription in the future if you choose to do so. Cancelling a subscription will stop all future shipments of that product but does not cancel an order that has already shipped under that subscription. No further charges to your form of payment will be made.
Here's How to Cancel:
To resume a product subscription, you can do so by following these easy steps:
If a product you subscribe to is temporarily out-of-stock, you will receive an email notification. Please note that if you do not manually cancel that specific order, the out-of-stock item will ship when it becomes available. It will not be held until your next scheduled shipment.
Similarly, if a product has been discontinued, you will be notified by email and that order will automatically be canceled. If this is the only product you have subscribed to for in the Subscribe & Save program, your full subscription will be canceled.
If you want to ship your subscribed items somewhere else, you can adjust the shipping addresses for one subscription or for all of them. Here's how:
If you want to update your payment for all the subscriptions you receive, you can do so by simply changing the default payment on your account. Here's how:
Your new card will automatically become your preferred payment.
You agree to charges for products based on the frequency selected. Subscribe & Save orders will be in effect indefinitely from the date the first order is processed, unless cancelled.
You agree that NutraOne Nutrition reserves the right to change these Subscribe & Save Terms & Conditions at any time and to discontinue the Subscribe & Save program at any time for any reason.
These Subscribe & Save Terms & Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Subscribe & Save Terms and Conditions because they are binding to you. If you do not accept these Subscribe & Save Terms & Conditions or any changes proposed by us, your only remedy is to cancel your subscription for the Subscribe & Save program.
These Subscribe & Save Terms & Conditions supplement the general Terms and Conditions and Privacy Statement located on nutraonenutrition .com and govern your use of the Subscribe & Save program.
Unless modified by you, the credit card used to set up the initial Subscribe & Save order will be charged for subsequent orders. Subsequent orders will not be charged until they are shipped. By placing a Subscribe & Save order, you authorize us to charge your credit card for subsequent Subscribe & Save orders indefinitely from the date the first order is processed unless you cancel your Subscribe & Save shipments earlier.
Credit cards, Debit cards and Pre-Paid cards will be the only valid tender types accepted for payment of Subscribe & Save orders. Gift certificates, e-Gift certificates, checks, and PayPal will not be accepted.
Recurring order pricing will reflect ten percent off the then current product price at the time the order is processed, excluding certain promotional pricing, including but not limited to, BOGOs or any multiple-item discount. These promotions cannot be combined with the Subscribe & Save program. NutraOne Nutrition will notify the customer 3 days in advance of the ship date for all Subscribe & Save orders. NutraOne Nutrition reserves the right to cancel any recurring orders due to incorrect Subscribe & Save product pricing.
You must register an account at www.nutraonenutrition .com in order to set up Subscribe & Save shipments and must have a valid email address.
You will be able to log in using your account to modify or cancel your Subscribe & Save shipments at any time. You are responsible for payment on all merchandise shipped prior to the cancellation request. You can cancel the
Subscribe & Save program at any time by logging into your nutraonenutrition .com account and altering your subscription or by calling/email/chatting our customer service team. Canceling an order will stop all future shipments of that product but does not cancel a shipment that has already shipped.
These terms cover any subsequent changes made to the Subscribe & Save order, including but not limited to: Quantity, Pricing, Frequency of shipment, and Credit card information.
Shipping restrictions may apply. Subscribe & Save services are not available for international orders excluding APO delivery. The ID.me discount program does not apply or combine with Subscribe & Save orders.
If a Subscribe & Save product is temporarily out of stock, you will receive an email notification. If the order is not canceled, the product will be shipped when it is in stock. Similarly, if a Subscribe & Save product is discontinued, you will be notified by email and your Subscribe & Save shipment canceled if this is the only product you have set up for Subscribe & Save services.
NutraOne Nutrition will include reformulated products as part of the current Subscribe & Save subscription so that your current subscription is uninterrupted. If you choose not to include the reformulated product in your Subscribe & Save subscription you must cancel your Subscribe & Save subscription for that product.
Last Updated: May 19, 2020
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